November 2000 Column

AIRS Search Lab Fall 2000

Seminar Review 

AIRS, the industry leader in Internet recruiter training, has revamped the AIRS I and II course, their foundation building classes on Internet recruiting, into a new course called the AIRS Search Lab.  I attended one of the first sessions of the new course on October 2 and 3 in Dallas, TX as the basis for this review.  Information on the class, class schedule, and pricing can be found at http://www.airsdirectory.com.   

The name of the course denotes the obvious difference from the old AIRS I & II format - this is a hands-on lab class.  The lab I sat in was capable of seating about 33 people (we had about 20 students) and was built as a professional training environment.  Each student had a good computer and there were 2 large projection screens at the front of the class so every student could easily see the instructor’s PC screen to follow along on exercises, as well as to view PowerPoint slides covering training topics.   

My class was fortunate to have 2 AIRS instructors present – Laura Stoker and Senior Trainer Susan “Suz” Oxford.  Both instructors were knowledgeable, practical and enthusiastic in their presentation of the training material.  Normally only one instructor will be present in this course.  The first day is intense, covering most of the old AIRS I & II material (a 2-day class crammed into 1 day), so come to class well rested and ready to run hard.  Thankfully, there were plenty of examples and exercises so the instructors could ensure students were capable of performing the techniques independently.   

Students were issued the AIRS Search Lab course manual and followed it throughout the class.  This is the best course manual yet out of AIRS.  It is built around AIRS Chief Instructor Bill Craib’s search philosophy of “find one, find them all”.  Chapters covered in day one of the lab include The E-Recruiting Landscape, The Internet Blueprint, The Desktop Toolkit, Web Search Toolkit, Searching Across the Web, AIRS Search Tools, AIRS Power Tools, Searching Resume Banks, and Searching Virtual Communities.  My personal favorite from day one was learning about Backflip, an Application Services Provider (ASP) that offers a Web-based browser that can be shared by a team of researchers, regardless of whether they are using Netscape or Internet Explorer.  It even synchronizes with your local browser!  I also can’t rave enough about the new AIRS Toolbar browser – it is awesome and incorporates a rich tool environment at the researcher’s fingertips, including a Boolean Box – a feature similar to that found in the AIRS Search Station.  I was planning to build my own browser configuration, but the AIRS Toolbar is so good, that a serious Internet recruiter can use it as the foundation and build out from there with their customized links or bookmarks.  Chapters covered in day two of the Search Lab included: Searching Targeted Companies, Searching Targeted Colleges, Searching Targeted Organizations, Searching Targeted Events, Searching Targeted Groups, Contacting Candidates and Building Relationships, Review of AIRS Key Concepts, and the AIRS Continuing Programs.  Both days included great tips from the instructors on “beyond the basics” techniques and problem solving approaches… Even as an AIRS Certified Internet Recruiter, I found myself taking pages of notes.  The instructors of this new course attempted to engage students in using score cards kept in many chapters of the manual, but the concept really never caught on with our class – I suspect it will catch on and become popular as AIRS gains experience presenting the new course material.

 Lunch was catered at the lab on both days – various kinds of sandwiches, chips, soda (pop, as we used to say in St. Louis), and deserts. 

 Attendees should be computer and Internet literate prior to attending.  I think that the students were much more computer and Internet savvy than students in the AIRS I & II classes I attended in 1998.  Most attendees kept up with the class and didn’t get bogged down on basic issues like browser navigation, keyboard shortcuts, and mouse techniques.  Students were encouraged to bring their actual search assignments to the class and use them during exercises.  Students were shown how to save their search results and take them back to the office after class.  It was great to see the class getting excited as they searched for and found candidates for actual search assignments during the class.  The instructors roamed the lab during exercises helping students on their work-related searches and used these opportunities to demonstrate the application of techniques taught in the class to produce meaningful results. 

I would send anyone that wanted a solid foundation in the best Internet training, tools, and post-seminar support available in the industry today.  I would seriously consider hiring anyone who had attended this class recently and had no prior Internet recruiting experience as a junior Internet recruiter.  Like AIRS I & II, the key is to practice the techniques in one’s daily recruiting.  Knowledge retention and ability to produce results will fall off sharply without practice.  I believe that a recently trained Internet recruiter has to use the techniques daily to become proficient.  Thankfully, if you do get rusty, AIRS has a great customer service department to assist you with questions and the new class manual is much better suited as a reference guide than the previous AIRS I & II manuals.  The cost is $2,290 per student and includes the 250-page manual and AIRS search tools – like egrabber that I enthusiastically endorsed in a previous article.  If you’ve been waiting to take an Internet recruiting class, you can’t go wrong with the AIRS Search Lab.  Call for information at 1-888-999-8844 or email AIRS at seminars@airsdirectory.com. 

More Step 2 – Setting it up some more

 In case you are just tuning in, last month I continued my series of articles on the selection, implementation and use of an Internet based database program, Sendouts.com. I wrote most recently about the set-up, training and implementation phase of this project but as of the last article we had not yet gone live on the system. I had expected to be live with about three weeks to go before this next article deadline but actually had only a few days to actually use the system before writing this article. Three days or so is not long enough to get a good feel for how the program works, features, positives, negatives, etc. so I am going to expand this series from four to five articles. What took so long was the data conversion process, which is now complete. There is a lot of ‘mapping’ involved in the conversion process. This is when we say which fields in our existing database show up in which fields on the Sendouts database. When I last wrote we had just completed the first conversion. On inspection we realized further data conversion was necessary. Actually we converted our data a total of three times to make sure that each field in our existing database matched a similar field in the Sendouts database. This process took a couple of weeks and is responsible for the delay in actually getting to use the program a whole lot prior to this article’s publication. I will continue next month with a comprehensive report on the Sendouts features and usability. Meanwhile…I certainly can share a few other items.

 We have been pleased with the feature-rich interface. You open up to the integrated calendar, which not only handles any appointments but also prompts you to contact each candidate prior to an interview for a ‘interview prep’ and prompts you to contact both the client and candidate after the interview for follow up. Also, when you enter a new candidate, you can automatically search all of your open job orders for matches, which are ported into a centralized screen that can be viewed by all members of your company. When you advance the person from a match to actually sending the resume…the program handles the email for you, using Outlook, and posts the submission to both the Sendouts database and your Outlook log. You have easy access to all of your open job orders, active candidates and sendout information.

 More to come…

 TIP OF THE MONTH

 Zip Code Search 

Want to find a candidate in a very specific location, like the loop in Chicago or South Bay in the San Francisco Bay area? Try a zip code search. Here is an example of a search in Dallas' Telecom Corridor for a Java person using the Alta Vista search engine:

 In the Advanced Search mode, type:  

(title:resume* OR title:cv OR title:bio OR title:"curriculum vitae" OR title:homepage OR url:resume* OR url:cv OR url:bio OR url:”curriculum vitae OR url:homepage) AND 75038 AND java

 You could identify a larger area by searching several zip codes at the same time by typing: (75038 OR 75039 OR 75040). Just remember to put parentheses around your zip codes and use OR operators to separate them if you use more than one zip code).

 The search of 75038 yielded 6 hits and upon looking at them, one actually sent one to a manager for review.