July 2000 Column

A DAY IN THE LIFE OF AN INTERNET RECRUITER CONTINUED...

The last session of A Day in the Life of an Internet Recruiter included some questions about when to involve recruiters in the process and what data to get prior to involving the recruiters.  To remind you of the problem, we were having great success generating interest from “passive candidates” but were not having success getting the recruiters to pick up the phone and call them.  This was particularly disturbing since the candidates were from direct competitors and had replied to my email saying they would like to speak to a recruiter.  Here is what we’ve learned since then…  True to my hypothesis, recruiters told me that they didn’t feel part of the relationship and weren’t sure where they added value when I’d already recruited the candidate.  I had to sell them on the idea that they had an important role to play in taking the initial candidate interest and moving forward to establish candidate control, network for more leads, shepard the hiring process, negotiate and close the offer and defend against the possibility of the counter offer.  I decided that I was my own worst enemy by doing full pre-screen interviews and backed off to get the recruiters involved as soon as the candidate expressed interest.  The result has been a much higher rate of candidate follow-through by the recruiters. 

Meanwhile, I decided to get on Mark’s bandwagon and see what value monster.com had to offer.  I volunteered to mine the monster.com resume database for the entire team and handle the job postings for one recruiter for 6 weeks.  I begged the boss to let me out of it after 4 weeks – and what a terrible 4 weeks it was!  My rejected candidate numbers were at an all time high, my client interviews were down, my overall candidate volume was down, and I was consumed with useless messages from totally unqualified people.  The candidates that were worth talking to had tons of other companies talking to them – even though I contacted them the day their resume was posted in the monster.com resume database.  I returned to my roots this week and was delighted to flip and x-ray sites that revealed tons of passive candidates – recruiting was fun again!

 UPDATED REVIEW – RECRUITMAX

Last fall we wrote a review on a web-based database service, RecruitMAX. Although they have an excellent product I did not feel at that time they were going to have a lot of success with TFL readers as their pricing of $30,000.00 for 10 users was beyond what most of us would be willing to spend on that type of service. I recently heard from them again requesting an updated review as they had made some changes to both their service and their pricing. I was happy to oblige. I recently spoke with their representatives and obtained access to their new beta site for the day.  

The new beta site has a much different look and feel that the previous release, much better that is…easier to use…seems simpler than before. Upon login, you are presented with your calendar for the day, which integrates with your daily planner and task list. Over to the left of the page you have easy access to buttons for adding new candidates or new companies, quick find features to locate candidate based on name, company, title (plus an advanced search feature), etc., and a search feature for your search assignments. Adding a new candidate is easy and there is much information to add per candidate…probably 20-30 different items per person, including their resume. You can also assign your candidates a user name and password so they can log into their profile in your database to make changes to their record – a unique feature as far as I know. From your own home page, you can save searches for both candidates and search assignments, develop reports on both candidate and client histories, create a file of favorite people (MPC’s – Most Placeable Candidates) and list all of your activities for the day.  

Keep in mind, this is not some software package you install and network from your own office. None of those hassles. This is a truly web-based database/contact manager application that you access from any computer with an Internet browser. Use it from the office, from home, while on vacation (Does anyone else work while they are on vacation?)…anywhere you have a computer with an Internet connection. Multiple licensees allow everyone in your office to share the database. It is going to work best using cable or DSL as there is a lot of refreshing and reporting that takes up bandwidth.  

Their pricing is much more reasonable. There is still a one-time setup fee of $2500.00 and each user license costs $150.00 each per month. I could see at these prices this service appealing to a larger percentage of TFL readers. They take the initial set-up very seriously and earn their $2500.00. You receive 3 hours with a RecruitMAX Project Manager tailoring RecruitMAX to your workflow, one hour training on the Administrative Module of RecruitMAX, provide links for integration with your website, and one 8-hour day of training at their location or via the Internet. Also included in the lease are toll-free user support, bug fixes, and software updates. 

I spoke with Jamie Davis, the RecruitMAX representative who ran me through the service and provided me with all the information I needed for the article.  Jamie can be reached by email at jdavis@recruitmax.com or you can contact anyone on the sales team toll free at 877-394-5644. You can also check out their website at www.recruitmax.com. Jamie would like to extend a special discount to the TFL readership. They will take $500 off of the set-up fee (normally $2500) for anyone who mentions the article in the Fordyce Letter. This offer will be good through the end of August. 

Check it out. 

REVIEW – EMPLOYMAX 

I had heard about the EmployMAX.com site from at least a couple of my recruiting pals but never had a spare minute to check them out until recently. I received a marketing call from them inviting me to go through an on-line demo that I took advantage of. What an excellent site. It is fairly simple in that it is a job order posting/resume-searching site but they have a few advanced features lacking in the competition.  

I spoke with Maya Covert, a sales representative, who guided me through a live demo of their site, which currently has approximately 340,000 resumes in their database. I feel I am a good test subject in these situations because the searches I run for my own business are very geographic in nature. I am always most interested in the number of candidates that reside in the St. Louis area. We ran several searches with my own criteria and got what I think were above average results very quickly. You are easily able to email resumes to yourself in multiple formats. You can also name and save your searches, have them run at night and email all the new candidates to your InBox before you get into the office in the morning. Great feature. They will also have a PowerCasting feature that will ‘push’ your jobs to passive candidate on the Internet that are not currently in the EmployMAX database. 

Pricing is not inexpensive but definitely in the ballpark for most people. For a six-month subscription, their fee is $1,095.00 and their one-year subscription is $1,995.00. Both services include unlimited jobs and resumes. A big positive is that the jobs do not expire. They stay up until you take them down. The one-year service also comes with 2 weeks free and a guarantee for a second year of service at the same price. Another bonus is that each subscription includes 3 user ids and passwords (something you definitely pay extra for with most services) and training and assistance. 

Anyone interested in a live demo or more information should contact Maya Covert via email at maya@employmax.com or by telephone at 727/588-4400. You can also check out their website at www.employmax.com. 

As an aside, they do have a free feature I noticed on their website…Power Tools for Relocation…which includes a salary differential calculator, a moving cost estimator, a relocation wizard and an insurance questionnaire. Very helpful tools if you are involved in a lot of relocation’s.  

Check it out. 

Tip of the month 

x-ray technique with url searches:  For example, in AltaVista, in the advanced search mode, type: 

host:adc.com AND (url:staff OR url:team OR url:list OR url:directory OR url:alumni)   

Your search will bring up 2 links.  Click on the one that says: 

2. The FiberBase Team  

Yes! Here is a list of Fiber Engineers from one of my client’s direct competitors, along with their photos and contact information.  Much more fun and productive than a monster.com search.