March 2002 Column

ProHire by RecruitMAX 

Long time readers of this column might recall at least a couple of reviews for RecruitMAX, an excellent web-based applicant tracking system. Now, for your pleasure, I am happy to be able to write about another fine product from these people, ProHire. This product was developed with the small agency in mind, both in its ease of use and pricing.  

ProHire is a 100% web based solution, requiring only an Internet connection and a browser to access your data. There is no software to install locally on your system. It uses Microsoft SQL; a database that can support hundreds of thousands of records without losing data and or suffering performance degradation. 

Some of the slick features include its seamless integration with your company website. Any job you enter into this system is automatically posted to your company’s job order page on your website (it is actually a page on their site that looks exactly like your own page). Truly web based…you do not need to download any software to your PC. It offers a centralized database shared by all members of your firm, in real time. Recruiter A knows what recruiter B puts in the database within minutes. You are networked with other ProHire customers and have the ability to share both your candidates and job orders on line if you choose. Any fees are split directly with the two participating firm with no commissions paid to ProHire.  

One of the coolest features is the Artificial Intelligence “concept” search, not seen by me in any other system of this type, at least that I have reviewed. Reduces human error, gets around parsing errors, learns new terminology and acronyms.  

You can also create email templates, complete with logos and graphics, for mass mailings. Another neat item…the ability to create searchable questionnaires for both candidates and job orders to gather that information that never seems to be on the resume and/or client-provided job orders. 

Adding a new candidate is simple. Click on New Profile and a small pop-up window appears…type in the name and email address then click Check. The systems checks for other candidates with that same name and if no one is found a blank new record appears, with the name and email in there already. The candidate record is well designed as all the data for each candidate fits on one long page. No hourglass while looking for skills or phone numbers. You can also customize the data shown for each candidate in the setup utility, by checking or un-checking boxes next to the data that you want…or don’t want to see. There is also a section where you can enter search criteria for that candidate to facilitate future keyword searches. For example, if you enter accountant in the space. Any future search using that keyword would garner this candidate. You can also assign each candidate a password and allow him or her access to his own record to update, add a resume or apply to a job order, from within your database. There is also a space to paste the resume into and you can also add any number of attachments to each record. 

Searching is also easy. These people understand recruiters have different search styles and capabilities. They have provided an assortment of search tools from the quick and easy 'Quick Search' to the powerful and comprehensive 'Advanced Search’. They also have an intelligent search agent that allows users to quickly generate a list of matching records with very little effort. In a matter of seconds you are able to access a candidate’s resume, job history and contact information, all on one screen. 

Some of the productivity tools include a personal planner, to-do lists, forecasts and an excellent reporting system. You can easily record, view and audit any contact correspondence between yourself, candidates and clients. You can also view all planned events for the day and long-term task lists on one easily accessible page. You can also determine the probability of generating revenue within a given time frame or run a report detailing past performance. 

Pricing is simple…there are no setup fee and the monthly fee is $100 per user. There may be an additional charge for data conversion. 

 They also have some ancillary services built into the software, which the user can turn on or off as desired. Their Job Launcher feature posts each of your job orders to hundreds of free Job Boards and any FEE Boards that are already established at a cost of $250.00 per location for unlimited postings. Their Resume Scanning service for hard copy resumes offers a 24-hour turnaround and costs $250.00 one time set up and $1.50 per resume. Expertise/ Skill coding for Candidates, Clients and Job Orders costs $25.00 per month and coming soon their Web Searcher feature will allow the user to search the entire internet for resumes, including the Job Boards that the recruiters already have accounts with, all simultaneously, instead of individually, for $100.00 per user per month. 

My contact for this article, Sean Sheridan, has been very helpful in getting me the information I needed for writing this review. Sean can be reached via email at ssheridan@prohire.com or via voicemail, toll-free, at 1-877-394-5644 Ext 107. For more information on ProHire, visit their Web site at www.prohire.com.

JobMachine 

Would you be interested in a Web site packed with advanced Internet recruiting techniques and methods? Would you be more interested if all the information was free? Thought so. Read on...

This is a great site for Internet recruiters with page after page of links and home-grown resources. Want to locate resumes? Want leads? They have the information you need. Start by visiting their homepage, www.jobmachine.net and you will find a very simple, easy to navigate interface. I’ll just start at the top and go down the line.

The first section is on Bookmarklets. These are actually small JavaScript applets that reside in the Bookmarks or Links Toolbar section of your browser and run from the browser. There are bookmarklets for almost everything. Here are a few that I like. Page Freshness: Tells you the last modified date of the current page, according to the server...important when recruiting passive candidates. List Email Links: Lists all the email addresses, even those hidden in the HTML. Statusbar Shows URL: Shows the URL if JavaScript has hid it. Up a Directory: Sends you back one level in the current directory. Also called “peel back.” Read Cookie for Site: Tells you what the server of this page is sending or requesting as a cookie to your browser, if any. There are also bookmarklets for many search engines you can click on a run a quick search with a small pop-up box. These are just a few and are available for IE and Netscape. You can right click on any of these and save them to your bookmarks directory. or drag them right into your browser’s toolbar.

The next section, Searching, has links to at least a couple of dozen major search engines, followed by another page listing the advanced search pages for most of these engines. Another page offers links to some excellent resources including an acronym finder, an on-line encyclopedia, a jargon file resource and an Internet glossary. An excellent Boolean tutorial is also included.

The next section, my favorite, is Finding People that has four major sections. Cybersleuthing is a page full of sites where you can investigate almost anyone, including your candidates. Use people finders, birthday lookups, zip code lookups, and public records lookups to get started on almost any lead. Amazing. The Directories page includes at least a couple dozen popular and more obscure public directories, including white and yellow pages. The next page, Competitors, is critical for any sourcer...find out who your clients competitors are...fast. Lastly, Email and Reverse Look Ups is actually a page they developed themselves where you can type in a phone number and get a name, type in a address and get a name [or type in a name and get an email address]...not foolproof but a great set of investigative tools.

Other sections include resources for online communities, resume databases and job posting sites, international sites, diversity sites, and skills resources, among others.

Although they do offer Internet Recruiting training classes, all of the information mentioned above is absolutely free to anyone on the site.  Note that some of the resources included are fee-based sites.

They have published and have available on their website, in PDF format,  a resource called their ‘CheatSheet’ that you can request via email via a mouse click that gives excellent examples of resume and lead searches for passive Internet candidates on search engines like AltaVista and Google, although these searches also work on other search engines as well. You can copy and paste these examples directly into the search engine query box. They also offer a free ad-based bimonthly newsletter and a free ToolBag CD loaded with articles and tools by registering at their site.

That is a lot for free...isn’t it? Well, if you don’t believe me go to their site and check it out for yourself. I would encourage everyone to do so. Great site. Go to www.jobmachine.net.

My contact for this article, Shally Steckerl, CEO of JobMachine, can be reached via email at shally@jobmachine.net and would be happy to answer any questions you have. 

AIRS Outplacement Service 

AIRS has entered the outplacement business!  While this may seem strange at first blush, it is really a natural step in fulfilling AIRS corporate strategic vision.  The outplacement service has 3 components: Corporate Outplacement, Career Portal, and Career Transition Training. 

Corporate Outplacement services are designed for corporations that want to provide recently separated employees with a comprehensive package of career transition tools and training.  Leveraging the same concepts taught in AIRS Selling Recruiting Services course on finding job orders (previously reviewed in TFL), AIRS is teaching displaced workers how to find jobs on the Internet both inside and outside of the job boards.  The Corporate Outplacement course is web-based, leveraging AIRS' move into eLearning.  With prices varying from $295 to $595 per employee and the ability to deploy modularized training for audiences ranging from 5 to 10,000 workers, customized to a corporate client's "look and feel" on-site or across the web on very short notice, AIRS has begun to gain traction in the outplacement business.  The first major win is Enron, where AIRS was able to respond quickly to assist 4,400 ex-employees following the company's sudden collapse.  

The AIRS CareerPortal is marketed as the most powerful suite of job search technologies on the Web. Built around a family of best-in-breed career transition technologies, the AIRS CareerPortal helps job seekers leverage the power of the Internet to find their next career--fast.  The portal leads displaced workers through a series of steps to guild their job search, including: 

Module 1 - Planning a Successful Job Search:

Self Assessment

Module 2 - A Killer Resume for Today's World

Module 3 - Working with Job Boards

 Module 4 - Finding Niche Boards that Work

 Module 5 - Working with Recruiters

Module 6 - Finding Employers and Hiring Managers

Module 7 - Publishing Your Resume to the Web

    Resume Distribution and Job Agents

    Build a Personal Career Network

     Displaced workers are supported with a suite of AIRS tools that include:

AIRS Career Transition Training component offers laid-off workers "a unique blend of traditional job search principles and the latest internet centric job search strategies. Attendees will learn effective resume building, interviewing, and networking, while they learn to use the internet to quickly and efficiently expand the reach of their job search."  AIRS Career Transition Training provides recently separated employees with the skills to: 

This training can be delivered on-site, at a third party training center, or via the Web.  All attendees are given a comprehensive training manual as well as access to the AIRS CareerTransition Portal. 

We are taking a positive stance on the AIRS Outplacement Service.  The Resume Wizard the Strategic Posting Job Ad Wizard, AIRS' Career Site Dashboard leverages SearchStation to a new market niche, AIRS Xpress leverages the existing AIRSPost technology, AIRS Virtual Office leverages AIRS' OpenSource recruitment desktop technology, AIRS Library is an existing service offering, developed for recruiters and repackaged for job seekers, and AIRS Learning is an extension of AIRS' ongoing eLearning evolution, already offered in recruitment courses. 

Wall Street Journal Article 

This may be old news to some of you, but in the interest of the rest of us I wanted to at least mentioning the following. The Wall Street Journal, back in January, published a very interesting article on Internet career Web sites. The information published was no surprise to me but may be to some of you. I have seen it mentioned now in the Top Echelon newsletter and on the CareerXRoads website.  

I quote: “At nine big public companies, which combined made more than 62,000 hires last year”…“The percentage of hires made through the four biggest job boards, Monster.com (www.monster.com), Hotjobs.com (www.hotjobs.com), CareerBuilder (www.careerbuilder.com) and HeadHunter.net (www.headhunter.net), was far smaller (note: smaller than the 16 percent of total hires that were initiated at corporate Web sites) - 1.4 percent, 0.39 percent, 0.29 percent and 0.27 percent, respectively.” Don’t get out the calculator…2.86% of the 62,000 hires by the four largest career sites. This information was reported by WSJ based on a study conducted by CareerXRoads, who we have written about in this column before.  

I would encourage everyone to read the entire text of this article. For those of you, like me, who do not read the WSJ regularly (or at all, because they don’t understand the WSJ), we have taken the liberty of offering this article, in it’s entirety, with full attribution, on the Swat Recruiting Web site. Go to our homepage, www.swatrecruiting.com and click on any graphic to enter the site. Scroll down on the left-hand navigation bar until you reach the Fordyce Letter area…then click on the link to the WSJ article. 

Next time one of your clients tells you they are using the big boards to fill all their jobs…ask them: What about the other 97.14% of your job openings? I assure you I will.  

TIP 

Since I just wrote an article about a great site for Internet recruiting tips…JobMachine.net I may as well steal one from Shally at JobMachine. Here is a good one for finding resumes on Google.com, the largest search engine on the Internet. 

From www.google.com we start with three skill-related keywords, then add the terms "(home OR my)" and "resume". Hence this search begins with six terms.  

Wireless Design Engineers

When looking for Wireless Design engineers using the terms “Wireless” and “Design Engineer” is not specific enough. Using the engineering industry term “CDMA” (Code Division Multiple Access) will increase accuracy. "CDMA" is entered first. The terms “Wireless” and “Design” narrow the search further. Search string example: CDMA Wireless Design resume AZ (home OR my)  

Senior Civil Engineers

We can find professional engineers by discipline: Mechanical, Civil, Industrial, etc. A senior engineer in this field usually earns a certification by passing an exam, similar to the "Bar" for lawyers. Upon final exam, engineers earn the title “P.E.” (Professional Engineer). Adding a discipline “civil” and modifier “structural” we find engineers who have worked in large-scale projects like bridges, roads, tunnels and dams. Search string example: P.E. Ph.D Structural resume AZ (home OR my) 

Emergency Room Nurses

The healthcare field is full of keywords, but many are not unique. Nursing is a very common term found in fields including home, hospice, maternity and agriculture. Only “RN” nurses can work in the ER. Licenses are important in this industry – but “Licensed” is too common. With “Licensure” we find a section many RN’s use in their resumes, like "Certification" is to the IT world. Search string example: RN Licensure Clinical resume Phoenix home my