March 2003 Column

The Best Practices for Web-based Recruiting

As everyone knows we use guest writers from time to time. Rocky Hopson, proprietor of Online Reporting Service (www.youapplyhere.com), has submitted a timely article to us for publication. Hope you enjoy it.  

The Issue 

With over 40,000 job boards on the Web, what is the single best tool for recruiting on the Internet? It depends on what you are trying to accomplish. You need to use the Web to be successful, but you don’t have the time to waste on ineffective recruiting tools. For example, most are great for resume searches while only a few handle applications and focus on the hourly employee job market. 

The Web has given birth to new recruiting media and tools that make some aspects of the recruiting process faster and less expensive. Job boards have effectively improved upon the help wanted classified ad model for job advertising and application, and some of the Web-based applicant management systems bring speed and process efficiency to previously slow and manually burdened hiring operations. And, to effectively compete for talent, every growing company needs to add Web-based recruiting to their recruiting plans.  

Adopting a Web-based recruiting strategy and sustaining that advantage requires an on-going investment of resources. New tools will be invented, old tools will change and the only way to stay abreast of what’s going on is continuous research and learning. Because if you don’t your competition will. 

However, Web-based recruiting is still in its infancy. We are still learning how to build the tools to attract, select and retain the most qualified candidates via the Internet. There are some techniques now being used that work and some can even get the job done well. Those who figure it out will obviously have a great advantage over those that do not.  

It is important to focus your limited time on best practices. We have enough experience on the Web at this point to know what works and what doesn’t in today’s recruiting strategies. There are thousands of recruiters using the Web to source candidates, but precious few are using the medium to recruit them, and even fewer focus on the hourly employee. The difference between those two activities is best practices. 

The Solution 

The concept of best practices consists of these activities:

The Benefits  

Recruiters can utilize the Web for placement of online job ads, and for resume and application research.  However, it’s moved from just resume submissions to a very useful tool for employers looking for hourly employees as well. The requirements for hourly workers are much different than the typical resume based worker than part-time, temporary, and seasonal workers where the time is not a set 8 hours. But for the experienced online recruiter, the Web can offer unlimited possibilities and help a good strategy and make it better.

Some of the more common benefits to Web recruiting are listed below:

 

These are the basic principles of Web-base recruiting: There is no one solution that can do it all. You must implement a Web-base strategy that's specifically tailored to your existing and future requirements. It will take planning and guidance and for those who invest in the understanding of the best practices on the Web have the knowledge and skills required to design and implement a process quickly and effectively. This is the key to effective Web-based recruitment. 

Rocky Hopson is president of Online Reporting Service Inc. that operates www.YouApplyHere.com, a Web-based job recruiting service specializing in hourly based full-time, part-time, and temporary positions within the retail, restaurant and food service, grocery, lodging, hospitality, administration, and service support. 

TrueAdvantage 

In the last year or so, we have written about using the Internet for sales leads rather than looking at it strictly as a recruiting method. This Internet service, TrueAdvantage, makes that goal a lot easier by compiling and distributing information to your desktop identifying qualified prospects that are more “likely to buy” than simply cold-called prospects.  

They offer information solutions including company intelligence, sales intelligence, executive intelligence, selling opportunities and purchasing trends.  

This is a fee-based subscription service that you log onto with a user name and password. They have a full time staff of 30+ researchers that source and verify the contents of their database which is built mainly from newspapers, magazines, company Web sites, trade shows, email lists, client databases, cold call lists, Web surfing, lead services, referrals, special applications, data feeds and aggregators. 

The information is compiled for you in their database and you can search for specific information most relevant to your business. Categories for searching include emerging businesses, new business deals, relocating businesses, job bank, management changes, and mergers/acquisitions…all likely candidates for some type of personnel/HR changes. You can also search for leads by geography as well.  

You can log onto the database and search for whatever you like or you can set up automatic email feeds with your interests and sit back and wait for the emails from TrueAdvantage to arrive.  

There are three main categories to the service. The meat of their service, Hiring Intelligence, offers a large, searchable database full of companies nationwide that have made public announcements that you might be interested in. Company Intelligence is where you go to investigate a potential client or source company. A database of thousands of companies including the names and contact information for their senior executives. Their Contact Manager manages your information and contacts online and schedules your follow up calls and actions. You can also export any leads/contacts into your contact management software. 

They can also customize a solution for your company including targeted lead generation, campaigns, direct mail follow up, event registration and follow up, list verification and clean up, and/or account mapping. They try to become a seamless extension of your sales and marketing staff. 

For this review I signed up for their free three-day trial and found a number of good leads here in the St. Louis area for companies moving into town, companies that just received a large contract and other strong leads ready for my contact.  

Pricing: From > $1,995.00 per year for a single-user license up to $4,995.00 per year for a 5-person site license. Volume pricing discounts are also available. 

My contact for this article, Tim Hartrich, can be reached toll free at 888-508-8783 Ext. 225 or 773-241-7000. Also, you can email Tim at TrueAdvantage@earthlink.net. Or you can register for a free trial at http://www.trueadvantage.com/ta/uilogin.asp?partnersite=6789. Can’t hurt. 

Free Resumes 

With the proliferation of unemployed professionals on the market today resume delivery services are quite popular with the candidates. Typically, these services advertise that for a low fee…anywhere between $30 and $60 they will forward the candidates resume to hundreds and sometimes thousands of recruiters nationwide. Being a sucker for most anything free I do sign up for most of these services. I don’t necessarily go looking for them but offers of free resumes show up in my InBox regularly. Normally, you simply log in…fill out a brief questionnaire and then sit back and wait for the resumes to arrive in you email. With most services you are able to filter out unwanted resumes. I normally ask for only the MIS/IT people in my area but some services offer better filtering than others. Although I do get some local candidates, a national recruiter would get a bigger benefit. 

Admittedly, most of these resumes get the delete treatment. They are either out of my discipline or out of my geographic territory but…overall…I do receive resumes of people that I can use and can say I have placed at least one candidate I have received from these services. 

Sometimes they give me ideas as well. Recently, I received a resume from a credit card marketing candidate, even though I would never request such a candidate. Great looking profile, MBA…the whole works. I thought that even though marketing placements are not my forte, I should contact this candidate with the hope of marketing him to the local headquarters of a credit card company. We communicated and I gained his permission to market him to this prestigious organization, which was no surprise, which is why he was blasting his resume out in the first place. Then, of course, the HR contact told me to take a hike. But…it kept me busy for a few minutes.  

Also, this practice goes a long way towards one goal you should have that I mentioned in my last article, building your candidate database while candidates are easily available. I received close to a dozen resumes a day. Most, that I can’t use right now, I file away for a rainy day. Here is a list of the services I belong to. I am sure there are many more available. If anyone knows of any additional services of this nature, please send me an email with the Web address. I am going to post these on the Swat Recruiting Web site as well. 

ResumeDeliver            http://www.resumedeliver.com

TargetResume              http://www.targetresume.com

HiTechBlast                  http://www.hitechblast.com

BlastMyResume            http://www.blastmyresume.com

ResumeBlaster            http://www.resumeblaster.com

ResumeViper                http://resumeviper.com

ResumZapper               http://www.resumezapper.com

ResumeDart                 http://www.resumedart.com

ResumeWahoo            http://www.resumewahoo.com

ResumeAction              http://www.resumeaction.com

ResumeStorm               http://www.resumestorm.com

ResumeLauncher            http://resumelauncher.equest.com 

It is not my intent to recommend a particular service as I do not keep track of how many resumes (of value) I get from each service. Maybe another article someday. 

News Release 

Employee Referrals and Internet Sources of Hires, Combined, Now Account for More than 1/2 of ALL External Hires

 

Are Want Ads Becoming a Thing of the Past?

 

Kendall Park, NJ, February 4, 2003 A Source of Hire study based on survey results from 22 large, competitive, well-regarded corporations was recently conducted by Mark Mehler and Gerry Crispin, principals of MMC group, an international employment consulting practice.

This second annual Source of Hire survey revealed some interesting trends. Foremost among those is the impact the Internet is having on the practice of recruiting. Gerry Crispin notes, "Traditional sources of hire - Newspapers, other print sources, job fairs, etc. are especially vulnerable in that they drive job seekers to the Internet without tagging them. Newspapers might argue that the measure of their impact is seriously misleading," continues Crispin, "while that may be true, it is a moot point because in the end perception becomes reality when companies make decisions based on what they measure."

 

Contact for this news release is Mark Mehler at 732-821-6652 or mmc@careerxroads.com. 

News Release 2 

This is really not Internet related but could be interest to some of you. Check out the Career News website at www.thecareernews.com. 

U.S. Unemployment Rate Declines in January

The nations jobless rate fell to 5.7% in January as restaurants, bars, department stores and other retailers laid off fewer temporary workers than they usually do after the holidays the Labor Department said.

The monthly tally showed payroll employment increased by 143,000 last month, nearly erasing the previous month's job loss of 156,000. It was the biggest gain in 26 months.  Economists cautioned against reading too much into the seasonally adjusted figures. Retailers hired fewer temporary workers than normal in December because they did not expect a big increase in holiday sales.  But the increase in payroll employment was bigger than expected by many analysts.

Tip 

We have the pleasure this month of offering a great tip from Barbara Ling straight from her excellent book, reviewed in this column previously, Free Resumes 101. 

“Are you looking for free quality resumes?  One simple way to zero in on them is to go to Google at http://www.google.com and look for pages that have the word ‘resume’ in the title, and your industry in the content.  So to find resumes of healthcare professionals, you could simply search for: 

intitle:resume inurl:resume healthcare 

Tack on more keywords to narrow your search down.” 

You can check out Free Resumes 101 at http://www.barbaraling.com/recruiter-etraining.html.