September 2005 Column

Broadlook Pulse – Desktop News Service 

Those regular readers know the Broadlook name well by now. I have written about many of their products over the years and will continue to do so as long as they keep coming out with products that are of interest to our community.  Pulse is their latest offering and in my opinion, one of their easiest to use. Pulse is a very simple download and installation that once installed, sits in your system tray and monitors news sources for items of interest to you based on parameters that you are able to choose.  

In the future, with Pulse, instead of manually searching news services, Google, etc. for items of interest to you pertaining to your clients, source companies, executives, etc., you simply plug in a few keywords with AND’s and OR’s and sit back and let Pulse feed this information directly to your desktop. Pulse would be good for those recruiters interested in competitive intelligence, product releases, sales data, legal information, regional news topics, among many others, but can also be handy for sports feeds including headlines as well. You can also plug in the name of your own company and monitor any news on yourself. Since this product only delivers the news you are interested in…the news you request, it cuts out a lot of deleting news alerts you may be receiving now. 

Pulse monitors literally thousands of national, regional and global news sources to deliver you continuous news update of interest. The request criteria is completely flexible and relevant only to your needs. The program has a “Keep Me Informed” feature that notifies you when news of interest to you is available. You can also export your results to Excel if you wish. The program itself is extremely simple. Your searches and keywords are on one side and your results on the right. If you run a business where up to date information is critical to your success, take a look at this new product from Broadlook Technologies. 

I want to thank Andy Theimer, Creative Director at Broadlook Technologies for his help with this article. Broadlook is offering Fordyce Letter readers a free 14-day trial. You can sign up at www.broadlook.com/offers/fordyce/. Anyone with any interest in finding out more about Pulse without taking the trial can visit the Broadlook Technologies website at www.broadlook.com or can reach Andy directly via email at atheimer@broadlook.com or via voice at 262-754-8080 x210.  

ClearanceJobs.com 

ClearanceJobs.com is a specialty career hub catering to those candidates with US Government security clearances. In this day and age of 9/11 the USA and the associated government contractors have stepped up the need for individuals with these credentials. May I add that I have used this service personally, as part of my day job, have always thought highly of it, and can attest to it’s effectiveness.  

For employers and recruiters, the site provides resumes from skilled candidate pre-screened as to their level of clearance. All candidates on this service have either active or current clearances ranging from Confidential to Top Secret with SCI and/or Polygraphs. Customers can also post jobs using an intuitive wizard. Their “resume retrievers” can automatically search for and deliver the qualified candidates to you. You can bookmark candidates that may be a fit for future recruiting assignments. Their applicant management system allows you to recruit the candidates, keep notes, log activity, view reports and also keeps a log of all open and closed jobs posted. Detailed reports summarize all the activity in your account. They offer forums enabling you to make contact and seek advice from other recruiters when desired. They also have an excellent customer service department very responsive to your issues and needs. 

ClearanceJobs.com offers its customer’s extremely detailed screening as it relates to the exacting clearance needs your customers. You can screen for clearances including Confidential, Secret, Top Secret (TS), Top Secret with Sensitive Compartmentalized Information (TS/SCI), Top Secret with Single Scope Background Investigation (TS/SSBI), Department of Energy (DOE), and National Security Agency (NSA). Using the advanced search feature you can also add screening criteria for Counterintelligence and Lifestyle Polygraphs, or both. Each resume viewed provides clearance status, clearance level, clearance expiration date, and clearance notes where the job seeker can enter free-form text. 

I ran some general searches and wanted to report on the results. My first was a broad search including any clearance in any location and got back over 28,000 results, the entire contents of the database I imagine, however, this does not include the almost 5000 “private” job seekers, who can apply for jobs but whose resumes do not show up in searches. I then tried TS/SCI cleared candidates residing in the Washington DC (including Virginia and Maryland) area and got back over 3100 results, very impressive for this hard to find clearance. I then added a Counterintelligence Polygraph requirement, which is common for TS/SCI candidates and got back over 1300 candidates, again very impressive. Adding to that search once again and adding an Imagery (satellite image analysis) background requirement, I got back 81 candidates…a great starting point for any search.  

Searching for a design/manufacturing client might require only a secret clearance (higher clearances are many times for intelligence related positions). I plugged in the keyword “Radar” and searched nationwide for a candidate with a secret clearance but no requirement for a polygraph (typically another intelligence related requirement) and got back 490 results. If I limited my search to those candidates currently living in Texas, my results were pared down to a more manageable 37 candidates. Should be a couple candidates for any search in that group.  

In general, the search interface in very easy to use and results are returned very quickly. In addition to the search fields mentioned above, you can also use the advance search feature to further pare down you results using criteria for Date Received, Zip Code Radius, Candidate Desired Location, Candidate Current Location, Desired Salary, Career Level, Employment Type, Education, and are also able to select the Sort Order. An available list of about 40 preset searches provide users with “point and click” immediate results for popular candidates like network administrators, software developers, project mangers, and more. 

Pricing can be had for an individual posting for $275 and 3 months of resume database access is listed on their website at $1125. See their pricing schedule for posting enhancement costs and other advertising related costs.  

If your recruiting business in any way requires you to recruit cleared individuals, this site is certainly worth a look. I would encourage anyone with any interest in this type of service to visit the ClearanceJobs.com website at www.clearancejobs.com for more information. I want to thank Evan Lesser, Director at ClearanceJobs.com (a Dice Company) for his assistance with this article. Evan can be reached via email at evan@clearancejobs.com or via voice at (678) 356-5045. 

RESUMate Pro by RESUMate 

I have written about this database product once before but since it remains an extremely easy to use product that most of us can easily afford, I wanted to offer an updated review, mentioning some of their newer enhancements. ATS software in general remains fairly complex with a long learning curve. One trait that draws me to this one is its simplicity. One candidate…one screen. Simply put, RESUMate parses contact and other information from resumes and stores that information in the database. A simple solution that many recruiters are looking for.  

There are many new features for the 2005 upgrade including Outlook integration, which creates a log of all email messages exchanged with a person or company; an expanded “Easy Search” function that simplified most searches (search terms are highlighted as well); a Global Editing function that enables editing multiple records in a single action; more information for Company records showing job orders, contact and presented candidates for a given Company; and more information for each Contact record showing all job orders with this contact, all presented candidates, and active submittals to this Contact. 

Aside from parsing the usual contact information, which I tested a number of times with excellent accuracy, it can also parse out user-defined keywords and then highlight them in the new record. Text resumes (attachments are linked) are part of each record. Some of the data fields are customizable, enabling you to enter the information important to your business. Unlimited space for notes, logs, references, etc. Six date fields note past and future contacts, which feed into a built-in calendar. Once the record is created, you can search any field in the candidate record. You can send emails and open web pages directly from the candidate record. It also has a dialing feature where it will dial the telephone for you if you have the correct hardware setup.

 

The RESUMate Pro version reviewed retails for $795 but I noticed on their website they are offering this product for $595 for new customers. There are also additional charges of $195 for additional network users, a $200 add-on, RESUMate Manager (a reporting program for the Pro version only), and $200 for Import Express (a bulk resume uploader). They also have a RESUMate Lite version that retails for $295 but creates a database of resumes only, without the client and job order integration.

 

Most recruiters I know, including myself, do not use their software systems to their full potential. For those that don't need all the bells and whistles, nor the price tag associated with options and features you don't want or would never use, RESUMate would suffice for any resume-driven recruiter looking for a simple solution for a very reasonable price. I want to thank Charlie Schaldenbrand for his help in writing this article. Anyone interested in more information about RESUMate can visit their website at www.resumate.com or contact Charlie direct via email at charlie@resumate.com or voice at 800-530-9310 x208.  

TalentHook Enhancements 

Talenthook, a premier passive candidate resume searching software package has announced some major upgrades to their software. Talenthook allows its users to search hundreds of Internet resume sites simultaneously. I have been a Talenthook user for many years and can personally attest to the ease of use and effectiveness of this software. The following is a press release and is taken directly from their email.   

Las Vegas based Software Company launches major enhancements

revolutionizing Internet recruiting practices. 

Resource Edge, LLC. introduces the biggest enhancement to their TalentHook software ever:  Advanced Searching.  CEO, Phil Gonzalez states, "We looked at the common frustrations of recruiters in the industry and worked to come up with solutions." 

This release marks the next generation in searching for the popular recruiting tool, which was originally developed in 1999.  Major changes include the ability to add Boolean operators such as "or" and "not" into searches in addition to being able to search a radius around a particular zip code.  These enhancements will enable users to perform powerful targeted resume searches within a few seconds as opposed to spending hours searching the entire worldwide web for candidates.  New resources have been added, speed and accuracy has been refined, and that is only the beginning.  

Long time customer Chris Miller, CEO of CAMiller Corp adds, "(This) will allow my company to greatly improve productivity and take on more search assignments."  

For existing customers, there are no fees for the enhancements, no new software to buy or download. Once released, users will automatically receive the update the first time they launch TalentHook.   For existing customers, there are no fees for the enhancements, no new software to buy or download.   Training materials will be sent when the new version goes live.  Any customers that need additional training are encouraged to contact training@talenthook.com to setup an appointment.   

Head Engineer, Benjamin Grosse spent months developing and perfecting the new features.  "As an engineer, something that always excites me is taking a terrific product and making it better. That's exactly what we've done to TalentHook with the implementation of this advanced search technology.   Since the beginning, TalentHook has been a tool that saves our users lots of time...but now that they can move beyond basic search into the realm of advanced search and logic, TalentHook's practical value has taken an enormous leap forward."

Additional, major enhancements are expected to be announced later this year.  Gonzalez adds, "Although, I can't go into detail about our future plans, suffice to say that our next move will definitely shake things up for the competition." 

If you would like more information about obtaining new or additional TalentHook licenses, please contact sales@talenthook.com. 

TIP

Reverse Phone Number Lookups 

Do you ever have a number on your caller ID and want to know who belongs to that number? Try one of the Internet reverse phone number lookup services. These services offer you a text box to type in a telephone number then see whom it belongs to. These are not foolproof at all and are not very good with cell numbers. Most services offer a free lookup and if that fails, for a fee, they offer a more comprehensive search. Having said that, I have successfully located the owners of a number of phone numbers using these web sites. If you go into Google and type in “reverse phone number lookup” you get a number of hits including: 

http://www.reversephonedirectory.com/

http://www.anywho.com/rl.html

http://www.whitepages.com/phone-lookup

http://www.infospace.com/info/reverse.htm 

There are many others to choose from as well. Try one next time you see an unknown number and want to know who is calling.