February 2006 Column

ConexPlus 

I have written about this ATS product once before, but not in a couple of years. Due to the continuing interest in recruiter databases, combined with the fact this product should be in your queue if you are consider a new ATS, I wanted to provide this updated review. ConexPlus is one of the few products in this category that I know of that was designed from the ground up by a very successful recruiter and business owner, Jake Amir, who continues to be the driving force behind this product. Jake originally designed and developed this software for his own very successful staffing and placement operation, and from there, grew into the retail product offered today.  

Anyone that has read my many reviews on ATS products over the years knows that I especially like those databases that are simple, intuitive and easy to use. This is the case with ConexPlus. The database opens up to your Candidates window in a list view. There are a number of boxes above the list where you can enter in text and apply a filter for a quick search of your list. I have seen this feature in other databases and it is an excellent way to provide a quick candidate look up. Adding a new Candidate is simple. You can add a new one manually or by parsing a resume from your network or hard drive. The candidates’ resume is also saved to the record and allows you to keep a copy of the original resume plus one of the formatted resume that you send to your clients (you can associate as many documents as you like with each candidate). The Candidate screen is simple and easy to read. The top half is contact information and the bottom half is a tabbed format including tabs for employment/education, notes, skills, references, attached documents, job orders (submitted to), and then also employee and billing info if you provide staffing services.  

The Companies/Clients window is small with a tabbed format as well. I like the fact that you can designate companies as source or client status, or you can customize your designation as well. There are tabs for contacts (within the company), notes, directions, benefits, job orders, hires, locations, and marketing contacts. Adding a new company is easy and similar to adding a new candidate. The Job Orders view has a nice feature…a tree view window on the left with all your active client companies. As you click on a specific client company, its associated job orders are listed just as the candidate and company list views. You can easily add or edit jobs like you can in the other screens. Job Orders can also be cloned copying all information as a recurring job order expires and a new one is needed. 

One of my favorite features in this database is one I have not seen elsewhere. There is a Views feature where you can easily view all of your Jobs by Jobs Category, Candidates by Job Category, Candidate Submission Status, My Consultants (for staffing firms), and other staffing-related views. This is a great way to get a quick snapshot of your activity. 

The system is tightly integrated with Microsoft Outlook.  Upon creation of a task, you have the option to also put the task in Outlook task manager and Outlook schedule.  This feature allows you to easily synchronize your activities with your hand held as well as to block times on your calendar when you have meetings with a candidate or a client. 

All e-mail interactions are accomplished via Microsoft Outlook.  The system allows you to create mail/merge templates that will be filled with information from the database and will be sent to your contact via Outlook so you have complete history of all communications with your contacts in the Sent box of Outlook.  Also, instead of reinventing all the features of Outlook and replicating its features, the integration takes care of it. 

I really like this…for the larger offices that have multiple recruiters and account executives; the system employs a feature called Notify where it allows the recruiters to notify account managers about new candidates and allows the account managers to notify the recruiters about new job orders. 

The system contains numerous reports to gage the performance of every recruiter, account manager and the firm as a whole.  You can look at profitability, submission, job coverage, placements and other important factors in a variety of ways.  ConexPlus also deploys a new technology that allows the managers in an organization to view the activities of their subordinates and reply to their activities in real time.  This is a huge time saving feature that cuts down the time utilized in staff meetings yet provides management and recruiters with all the information they need to both track activities and enhance performance. 

Lastly, the Maintenance screen exists for managing employee information, candidate status and sources, skills and skill categories, job categories, holidays, submissions status, relationship types, job order priorities and status, and note types and categories.  Almost every drop down list in they system can be customized by you and it is done in real time. ConexPlus employs a sophisticated security system that allows every organization to tailor the security and auditing tracking to their requirements.   

Pricing: the vendor offers multiple pricing options with discounts starting with a purchase of 10 licenses or more.  Standard license is $1,950.00 per user for installed systems.  The vendor also offers a hosted version (identical software, data is hosted either by the vendor or a 3rd party) at $95 per user per month.  

I want to thank Jake Amir for his assistance with this article. I think anyone on the hunt for a new ATS solution should put this one in his or her queue. Anyone with any questions or comments can reach Jake via email at Jakea@conexplus.com or via voice at (314) 503-5325. You can also visit the ConexPlus web site at www.conexplus.com.

 

Top Echelon Recruiter Training

 

I want to report that Top Echelon Network, one of the largest and well-known split placement recruiter networks, is now offering Internet-based recruiter training classes to non-members.  I have had the opportunity to sit in on a couple of these sessions and am happy to be able to pass along this information. The training includes sessions from many industry leaders, is inexpensive, and is normally scheduled at lunchtime, so as not to cut too much into your productive time. All you need to attend is an Internet connection. 

You visit the training Web site, sign up for a class, and are sent instructions on how to attend. Attendance is in the privacy of your own office using your PC and telephone. Top Echelon uses Microsoft Live Meeting software for the sessions. If you do not have this installed, you are given instructions on how to install this free software. If you do not want to install the software, you can just phone into the audio portion of the program, but then you would miss the visual aids, which are often PowerPoint presentations. There is no Q&A or other interruptions during the presentation, although there is a Top Echelon moderator you can pass questions to, and they’ll give them to the presenter. The sessions are all offered live, but if you can’t attend one you’re really interested in, Top Echelon has a full training library of recorded sessions you can access at any time. Most of the courses run $69, but you can have as many people in front of the PC as you like. There are also some free sessions that pertain mostly to Top Echelon products and services. 

For the purpose of this article, I sat through a couple of these sessions.  One was by Jeff Skrentny, titled “Seven Steps of Competitive Preps: Turn Sendouts into Placements,” and the second was by Debbie Fledderjohann of Top Echelon Contracting, titled “6½ Ways to Become More Valuable to Clients.”  Both of these sessions were professionally presented with no technical issues whatsoever. The slides were very easy to see and informative, and I had no problem receiving the audio through my PC speakers. I was impressed by both presenters’ command of their subject material and presentation skills. Both sessions lasted an hour, as advertised. 

Top Echelon has an impressive list of presenters, including national industry speakers and some fellow Fordyce Letter authors, including, but not limited to, Doug Beabout, David Searns, Gary Stauble, Greg Doersching, Barbara Bruno, Skrentny, Scott Love, Bob Marshall, and Dan Simmons and Jim Hipskind.  Look for yours truly to be offering “Google Techniques for Finding the Right Candidates” on this site, as well.  Although my first session will be prior to this columns’ publication date you can access the recorded version in the training library. 

For more information, you can visit the Top Echelon training Web site at www.topechelon.com/Training/ or you can contact Todd Bossler at 330-455-1433, x142. 

Content Hound by Broadlook Technologies 

I wrote a piece for this column last summer on a Broadlook product, News Pulse, that was a news feed service that delivered user customized news to your desktop. Content Hound takes this a step further allowing you to publish job orders, news, books, white papers, case studies and links data directly to your website. This service would be of interest to any recruiters wanting to offer a “portal” type web site or web page to candidates or employers with content relevant to their interests.  

Let’s say you were a nursing recruiter…your site could be the premier “place to go” to view all the nursing jobs open in a particular area, or nationwide. Not that the nurses would apply to you but they would learn that they could go to your site to view this type of information. A nice touch is that you can add your own jobs to the queue and have them appear at the top of the list. If you wanted to provide a service to your clients, you could advertise your site to be the best place to go to for employment news and information. Offer all the white papers and case studies you can find on discrimination, workmen’s comp, recruiting, etc. They will learn to go to your site when they need that type of information. You can have visitors returning to your web site almost every day seeking new and updated information they need.  

One huge benefit to using Content Hound is that search engines will see the amount of relative content and begin to refer more and more visitors to your site, making it easier to be “found” by those people of interest to you. “Keyword Density”, a term used to describe a greatly improved web page, is greatly improved. The program searches thousands of Internet sources for information. 

For the purposes of writing this article I did not publish to my website although I plan to in the future. You can also publish the data to a local web page created by the program. The first search I ran was a Jobs search for “java programmer” in the St. Louis, MO area. I hit the search button and was returned dozens of publishable entries for my site. Granted, these were culled from many sources including Monster, Dice and other national services but wouldn’t you rather a candidate looking for a job go to your site instead of going to Monster. They will when they learn that they can. Because they will learn they can go to this on site…your site…for this information instead of having to go to multiple sites individually and running the same searches.  

I then ran a Links search using “Applicant Tracking System” as my keywords. All of you know that is an interest area for me. I could now easily publish this list of site to my Swat Recruiting web site as a service to anyone seeking an ATS solution. I could also add different keywords to my search to expand the results, offering a more comprehensive list of site as a better service to the Swat site visitors. 

Normally, creating a portal-type site or page is an exhaustive, pain-staking and time-consuming project as you manually seek out information and link to put on your site. With this product it can all be done with one click of a mouse button.  

Anyone that would like to consider this innovative way to attract both candidates and clients to your web site…standing out from the crowd…should take a close look at this product. I would  like to thank Andy Theimer, the Broadlook Creative Director for his help with this article. Anyone with any interest or questions about this product can contact William Abraham via voice at 262-754-8080 x213 or via email at wabraham@broadlook.com. William can also provide a 14-day trial and pricing information. You can also visit the Broadlook/Content Hound web site at www.broadlook.com/contenthound/. 

Press Release 1

Bullhorn Advances Staffing and Recruiting Through
Really Simple Syndication (RSS)
 

Boston – December 19, 2005 – Bullhorn, the global leader in On Demand Staffing and Recruiting software, today announced that its Bullhorn API Toolkit supports Really Simple Syndication (RSS), enabling staffing and recruiting firms to syndicate new jobs directly to candidates, dramatically decreasing the time to source and fill job orders.  Bullhorn customers also realize greater client service efficiencies by using RSS to syndicate job management information from within Bullhorn directly to their customers, or for customers to make new job orders immediately available to their staffing and recruiting firms.  To view a live use of RSS to syndicate job opportunities, visit www.bullhorn.com/Home.8.0/BHContent_JobOpportunities.cfm.  

“According to the American Staffing Association, over 90% of employers expect flexibility in the fulfillment of job orders, and 78% cite the need to fill those orders quickly,” said Arthur Papas, CEO and co-founder of Bullhorn.  “Bullhorn’s mission is to give customers the flexibility and speed needed to enable the real-time, on demand matching of candidates to job orders at anytime from anyplace.” 

By using RSS, Bullhorn customers can leverage the real-time flexibility of an industry standard syndication service to deliver any information directly to candidates and clients, using widely available RSS Readers to view the information.  The flexibility and power of the toolkit enables a customer’s Web developer to quickly and easily add RSS to their Web site and job board, while leveraging information in Bullhorn. 

“Bullhorn outpaces the staffing and recruiting software industry with innovation that addresses the real-time, on demand delivery of candidates for jobs,” said Dan Donathan, chief information officer of PrideStaff.  “As a national staffing firm focused on delivering innovative staffing and recruiting solutions that are specific to our clients, we view Bullhorn as a critical business partner.”  

The Bullhorn API Toolkit is available immediately by contacting Bullhorn Customer Support at bullhornsupport@bullhorn.com or 617-478-9126.    

Press Release 2
HireAbility and iXmatch:

Complementary Technology for the ATS/HRIS Industry 

ALEX resume processing pairs with advanced search and matching engine iXfind. Companies co-write visionary human capital article for Swat Recruiting ATS guide.

Salem, NH - December 20, 2005 - HireAbility, a leader in integrated recruiting software and services, announced today that it signed a partnership agreement with iXmatch, a leader in advanced search and matching technology. Under the agreement, the companies will integrate and co-market their solutions: HireAbility's ALEX automated resume processing, and iXmatch's iXfind matching engine. The partnership recognizes the high value that the two companies' products can deliver synergistically to Applicant Tracking Systems (ATS), job boards, and Human Resources Information Systems (HRIS). It will combine highly accurate document processing with intelligent matching that takes into consideration individual preferences at a very granular level. The companies also collaborated to produce an article that will be published in the forthcoming Swat Recruiting’s ATS Guide.

The integration of ALEX and iXfind creates a solution that is greater than the sum of its parts. iXfind searches and matches any permutation of HR-XML formatted data that ALEX extracts from resumes, and it lets users weight various factors to reflect their personal preferences in order to provide the best match. For example, if a recruiter cares most about finding a candidate who worked in development at Oracle Corporation, and cares little about the candidate's location, iXfind is able to weight those factors with its patented technology to locate candidates that are the best matches. It learns from users' stated preferences and adjusts its matches accordingly, as well. The hybrid approach of using structured and relative matching delivers the best search results, and should be an important decision criterion for any forward-looking company evaluating new HRIS solutions, as mentioned in the upcoming Fordyce(r) Letter's ATS Guide.

"It's a perfect combination of smart product technologies that deliver immediate ROI for our customers, who see their human capital as a key competitive lever," remarked Ken Smith, Director of Business Development for HireAbility. "When Swat Recruiting approached us about writing a technology article for their ATS Guide, iXmatch was a logical company to tap for a collaboration."

Automatic resume processing minimizes time spent on manual data entry by extracting detailed information from resume files, accurately and quickly. ALEX clients gain the convenience of accepting e-mailed cover letters and resumes, while greatly reducing their administrative effort. The high quality of the resulting structured data makes searches even more powerful and accurate.

iXmatch's matching engine provides a giant step up in finding data and making it available to recruiters at the right time. iXfind does more than just search for documents via arbitrary or global criteria. iXfind enables candidates and recruiters to specify all their skills and requirements easily, and delivers a ranked list of matches based on how well each fits a request. iXfind provides this personalized match while learning user requirements dynamically.

Daniel Bork, Chief Technology Officer for iXmatch, remarked, "iXmatch recognized the customer-demand for a variety of resume document processing technologies. Further, it recognized that HireAbility does the best job of providing it. We welcome the opportunity to associate our two complementary technologies."

TIP
Keyboard Shortcuts for the Internet
 

Often it is frustrating to have to move back and forth between using you mouse and the keyboard. Try these shortcuts to improve your productivity.  

Control + Home           Move to the top of the web page

Control + End              Move the end of the web page

Control + O                 Go to a new web page/site

Control + N                 Open another browser window

Control + H                  Toggles the History pane on and off

Control + I                   Toggles the Favorites pane on and off

Control + D                  Adds the current page to your Favorites

Control + B                  Opens “Organize Favorites” window

Alt + D                         Move cursor to the Address/URL bar

Escape Key                  Stops downloading current page

F5                                Refreshes the current page

F6                                Moves you forward between frames

Alt Home                     Goes to your home page

Alt + Right Arrow         Moves forward to next page (previously downloaded)

Alt + Left Arrow          Move back to previously downloaded page