June 2006 Column

PC Recruiter

by Main Sequence Technologies 

I had the pleasure this month of taking a look at the venerable applicant tracking software PCRecruiter, by Main Sequence Technologies.  I have reviewed their product before in this column, but not for several years, and I am happy to report on a wonderful array of interesting features, some of which I have not seen before.  

PCRecruiter has been around since 1998 and serves an international client base of companies, large and small. The product I reviewed is entirely web-based, with nothing to install on your local PC (with the exception of some auto-loading Java or ActiveX plug-ins), and Main Sequence offers this software as an online service or you may run it on your own web-server.  They also continue to offer their classic Windows version as well.  

After logging in, you are presented with a very simple, totally customizable interface. All of the buttons to access the various screens in the program are up at the top, a three-way search interface is situated in the middle of the page, and customizable folders with your current activity at the bottom of the page.  

Adding a new candidate is easy. Their parsing engine parses contact information only, a method I happen to agree with. Engines that try to parse everything often parse information of little value, and other times information detrimental to future searches. The candidate interface on the demo database I looked at had nine fields for each candidate but the good thing is you can have as few or as many fields per candidate as you like. If you prefer a minimal amount of information per candidate in your database, choose a minimal number of fields…if you like 30-40 fields per candidate, you can have that many as well. Design your own candidate screen to whatever suits your way of working a candidate. You have a list of available fields and simply pick from that list to add fields to your candidate screen at any time. Setting up client/company records are similar in that they are also customizable to best suit the way you work.  You have the choice of column layouts, and this functionality is per-user, controlled with permissions.   

Another nice touch is that include an email client that is integrated with the product and syncs with your MS/Outlook program. I have seen other programs that sync your outgoing emails but this integration syncs incoming emails as well, something I have not seen very often. Their calendar also syncs up with your Outlook calendar as well.  The two-way synch requires a module called Courier to run on your own computer.    

Searching is easy. One way is to use the extremely simple search interface on the main screen. Pick up the three fields you want to search, fill in the search boxes with your criteria, and hit the search button. You results come back in a list of clickable links that take you to the full record if you like. You can also use their keyword search feature that searches both the record fields and the resume for matches. Then there is the advanced search feature that offers an exhaustive array of sophisticated search capabilities to get whatever you want out of either your candidate or client database.  Using a tabbed browser or the ‘open in new window’ command allows you to open as many simultaneous records as you wish.   

They have another feature called “rollup lists”.  These are user-created lists of records for any purpose you can imagine. Lists of candidates for a particular job order, list of companies from a particular industry, etc. Theses rollup lists are a starting point for many subsequent actions you might take in you daily affairs and in data integrations and maintenance.         

Another feature I was impressed by was the integration they offer with VoIP telephone systems. This software knows when you get a call and checks caller ID against the database, then adds a note into the caller’s record that they called, whether you answered the call or not. You can also set it up to dial outgoing calls for you and from a management point of view you can track user calls and productivity.  Your phone extension is available anywhere with all of its features intact.  This feature is certified with Altigen phone systems, and may work with others that use the h.323 communication standard.  

Also available is a comprehensive letter writing capability. You have a list of any types of letter you want from agency fee agreements to recruiting letters. These are all customizable to merge any database fields, and they can either be emailed directly from the system or printed.   The system has full email campaign and tracking features using the rollup lists and HTML letters/embedded images.   

Reporting uses the rollup lists for easy selection of information, and there are many standard reports to go along with a complete ad-hoc report designer.  For people with a technical bent, you can also access the database directly with an included SQL analyzer.   

Pricing: For ASP Service, monthly user costs are approx $85/month per user.  Setup fees vary by the professional services required.  Main Sequence claims great expertise with data conversions, which are priced per job and include their own custom agreements that describe every step of the process. For installation on your own web-server, they can charge per server, per business unit, per-user, or via long term lease, depending on your business needs.  When the self-hosting option is available, like it is here, you might want to do a careful workup of the costs and benefits of both models to see which one fits your needs best.     

In closing, if you are in the market for your next ATS solution, a visit with the people at PCRecruiter may be helpful as they clearly understand recruiting technology and they are refreshingly focused on end-user satisfaction along with a solid technical foundation.  

I want to thank Martin Snyder, President of Main Sequence Technologies for his assistance in writing this article.  Anyone with any questions or comments about this software should contact Martin via email at martin@mainsequence.net or voice at 440.946.5214 ext. 5300. For sales information, contact Main Sequence’s VP Marketing / Operations, William Kubicek via email at william@kubicek.net or voice at 440.946.5214 ext. 5402. You can also find out more information at the PCR web site at www.pcrecruiter.com. 

Online Solutions 

I recently had the opportunity to learn about an interesting service that might be of interest to any of the Fordyce readers who use one or more of the Internet job posting or resume services. Online Solutions is your one-stop solution for all of those needs. They act as the intermediary between you and the service and find the service that is best for you at the best price. Hey will negotiate on your behalf with some of the largest services out there including CareerBuilder, HotJobs, Dice and over 100 boards total. They did over $1.5 million dollars in service last year alone. Best of all for you…there service is free to recruiters as they are paid a commission by the service. They also have relationships with over 100 background check companies as well for anyone needing that service. 

I spoke with Brad Hansen of Online Solutions and I know he would be happy to discuss his service with anyone interested. He can be reached via voice at 612-920-3150 or via email at bhansen@onlinesolutions-adv.com. You can also find out more about the service at the Online Solutions website at www.onlinesolutions-adv.com. 

varsalesjobs.com 

From an email I received recently announcing a service specializing in VAR, Integrator, Solution Provider, and Channel Sales type positions. I have never used this service nor do I know anything about it but anyone with any interest in this type of candidate should visit the webiste at www.varsalesjobs.com.

Tip
Internet Recruiting Best Practices
 

Over many years of using the Internet to locate passive candidates on a number of different search engines, I have compiled a list of what I call “Best Practices”. These are nothing more than helpful hints that if utilized, will make your Internet recruiting experience more enjoyable. 

Minimizing Results – So often when you run a search you see tens of thousands of results. Sure, you might see some resumes as well but for all you know your next placement is link number 20,000. Your objective in any Internet search is to get your results down to in between 75 and 150 results. This is a manageable amount that anyone can go through in one session. They way you do this is through the use of additional keywords culled from your job order, and the often overlooked NOT words. NOT words are those keywords with a minus sign in front of them (when using Google) that you do NOT want to appear in the results. Sometime you can get rid of thousands of pages of unwanted “junk” by putting in a few of these

 

Right Clicking on Results – When you have your search results in front of you. Instead of click on the blue link to go to the page you want to look at, try right clicking on the link to get a menu. One of the menu items is “Open in New Window”. Select this menu item and your result will open up in a new window. By doing this you will not disturb your original results page. There are those times when you can start clicking away and find yourself 10 or 20 pages away from the original results page.
 
Cheat Sheet – This is a must. Internet search engine string are full of special characters. Parenthesis, asterisks, pipes, tildes, dots, minus signs, etc. These characters are part of strings that the search engines use to locate results for you and all require an exact syntax to work properly. You should not try and type your strings in manually every time you do a search. Create a document that contains the search string you use over and over. When you begin an Internet recruiting session. Open the document and copy and past the strings into the search engine text box.

 

These “best practices” are excerpted and abridged from my new book, Power searching for free Resumes on Google - A Guide to Advanced Search Techniques and Methods. You can find out more information on this resource on my www.swatrecruiting.com website.