July 2006 Column

Bullhorn 8.5 

This month we have the honor of reviewing the venerable ATS provider, Bullhorn, one of the industry leaders and one we have written about in this column before. Bullhorn just released their latest and greatest, version 8.5 which I am going to write about today. They provide a fully integrated, Web-native front office solution, comprising integrated email, calendaring, applicant tracking, customer relationship management, and job order management…meeting the needs of all sized of staffing and recruitment firms, including temporary and permanent placement. 

The focus of this column will be on the Applicant Tracking System (ATS). This is the staffing and front office solution that you leave open on your desktop all day long and can also be accessed from a wireless device. As a result, they refer to it as the “virtual office that drives your company’s growth”.  Since it is a web-based product there is nothing to install on your local PC and all you need to get started is an Internet connection and your web browser. 

After entering your user name and password, Bullhorn opens up to an integrated email client, similar to Outlook, with your folders on the left and your messages and preview pane on the right. Its functionality is similar to Outlook and other email programs, and is designed for you to start working with it immediately. 

I jumped right into the Candidates area, which is feature rich. Other than adding a new candidate (either manually or with the Resume Wizard), you can view your complete Candidate List, which is searchable. From the Candidate List view you have many options. I started by clicking on a link to view a candidate. The next screen opens to your candidates’ overview, which is laid out nicely and easily configurable with the admin layout toolkit. You have a quick and easy view of pertinent data including the resume, status, notes (the last 10), salary information, contact information, category (title), location preferences, and other information as well. There are an unlimited number of “tabs” of data per candidate (the demo account showed 14) including attachments, education, notes, references, matches, edit (for updates to record), test scores, work history, and others. You may not need each tab for every candidate but they are there if you do and can be hidden if you don’t.  

I’ll take this opportunity to mention a nice feature. One of the tabs is a “login” tab. You can assign your candidate a user name and password, and then they can log into a candidate portal and update their own record, which then becomes part of the permanent record. The Resume Wizard (resume data parsing feature) seems to work well. I parsed a couple of resumes and the new records appeared with no errors, including skills, which is impressive.  

Searching your candidate records is easy and intuitive. Nicely done is a Quick Search feature accessible directly from the candidate List View where you can run a search for data from any field in the candidate record simply by typing in a word or two and then clicking the Find button. There are also both a Search and a Custom Search feature enabling a much more comprehensive search of your database including attachments and notes. If you run the same types of searches over and over again, there are Saved Queries you can access and run with one click. Overall, a great suite of searching features guaranteed to allow you to access any candidate that you are looking for. 

I won’t spend a lot of time on the Clients screen as it has many of the same views, data and features of the Candidates screen. I do like the Activity tab, where you can view all of the activity with this client, including current or previous interviews and placements. Interestingly, they have this one area for both hiring contacts and companies, which I think is well thought out design. Many database products have separate screens for this feature, separating the two but since they are so closely associated, I appreciate the consolidation of information. The Job List (job orders) is also similar to the other screens mentioned above. You can have only the Open jobs listed if you wish or look at job orders by type (temp, temp-perm, perm, contract, project, search, etc.). 

Let me also mention that as I have been working in various screens I have noticed that if you open a screen and don’t close it, it remains open while you are able to open while you are able to open and view other screens. There is a list on the left side of your screen of all of your open pages and you are able to bounce from one to another and really get some work done when you need to. 

Their placement form is very simple, as it should be, with a total of thirteen fields, not all of which are mandatory. I should also mention that all records (candidate, client, contact, job, placement) are easily configurable. Placements can be as simply as salary and fee percentage or more complex depending on the user’s needs. The placement form can also be filled out automatically directly from the Candidates’ screen. Invoicing is then handled directly from the placement form information. I also like the fact that if you split fees it has an area for 3rd party referral fee payments. 

Integration is a cornerstone component of this product. Not only is the email client and candidate communication integrated with the database but they also offer fax integration with eFax, online timecards for those who support staffing services, and integrated invoicing and payments. 

Reporting is one of the strong points. I noticed at least a couple of dozen reports available including activity, mail merge, mailing labels, job listings, placements, sales, etc. I also want to mention they have an excellent Help feature that I used several times in the course of this review, and is very thorough and easy to navigate.  

Bullhorn subscription pricing is based on enabled users, and entitlement - Full Users, Admin Users, Email Users and other roles – and costs approximately $135 per user, per month. Discounts are available for larger firms based on user commitments.  Implementation costs vary with the complexity of your business needs but typically vary between 15 and 30 percent of the annual lease cost. 

This service is so packed with features that I knew that I was not going be able to cover them all in this article. Some features of note that I do not have the space for include an excellent integrated Calendaring/Task List feature, wireless connectivity, ticklers, activity tracking, customization, and many others. 

I would encourage anyone seeking a first-class front office solution to consider and investigate Bullhorn. They can be reached toll-free at 866-538-7795 or you can visit them on the web at www.bullhorn.com. 

AIRS 2006 Job Board & Recruiting Technology Guide 

AIRS, one of the leaders in recruitment training and technology, recently announced the availability of their new 2006 Job Board & Recruitment Technology Guide as of October 31st. I downloaded and took a look at the guide and can attest to the fact it is a comprehensive listing of general, niche and specialty job boards. It has a “yellow pages” design style and is organized into two sections: job board listings and recruiting technology, including applicant tracking systems, career site hosting services, and job order cross posting services. Best new yet is that the guide is provided free of charge by visiting the AIRS website – www.airsdirectory.com and signing up for the download. Anyone seeking a career site or niche job board, or maybe a geographically oriented service, should definitely check this out. 

ClearanceJobs.com Update 

We wrote a review earlier this year for an excellent career portal for resumes and job order postings for individuals with government issued security clearances, ClearanceJobs.com. This is an excellent service for this type of recruiting specialty that I have used personally with very good results. I heard from the recently noting some updated information about their service. 

They have experienced enormous growth this year, nearly tripling the number of registered cleared job seekers to almost 60,000. They have the largest database of security-cleared candidates anywhere. 

Look for more improvements to their service in 2006. They will be improving the Resume Search Engine, plan on increasing the number of registered Job Seekers and also plan on improving their Job Posting performance. 

If you place people that require security clearances check out this service at www.clearancejobs.com. 

Press Release

TalentHook Teams up with SmartSearch Online ATS 

San Diego, December 1, 2005 - TalentHook, the resume search tool, announced today its partnership and integration with popular applicant tracking system SmartSearch. Users of the two products will take advantage of a streamlined process with TalentHook finding the resumes and exporting them directly into their back-end database and tracking system SmartSearch.  

'Our customers want tools that enable them to find and connect with qualified candidates,' said Doug Coull, CEO of APS - SmartSearch Online. 'Our partnership with TalentHook means our customers have access to one of the leading online recruiting resources; they can now easily transfer candidates found using TalentHook into their SmartSearch Online database. This integration maximizes recruiter productivity and improves the quality of hires by opening up a wider candidate pool.'

 

"TalentHook is always looking for ways to improve the process and save recruiters valuable time," adds Phil Gonzalez, CEO of TalentHook. "Our integration with SmartSearch is just another example of how we are improving things for recruiters every day. When two great software products like TalentHook and SmartSearch work together in tandem, everybody wins."  

APS has been in the business of developing and implementing large-scale recruitment management systems since 1985 and has successfully provided systems to thousands of users. Having pioneered the field of resume-scanning-based recruiting solutions, APS remains the leader in developing innovative approaches to recruitment data management. An example of this leadership is SmartSearch Online - its browser-based staffing management system now in its 9th release, with more than 200 current customers worldwide. Learn more about SmartSearch Online by visiting www.smartsearchonline.  

Tip – Search Engines 

Everyone knows (or should) about retrieving free resumes from Google. Also, I had just written a tip recently about the Yahoo search engine. Keep in mind there are many others that can produce results for you. Below is a list of search engines that you can try. Go into the help section for each one as the operators for each one are similar but not exactly the same. For example, some use spaces for AND’s, some use plus signs (+), and others use the word AND. Same with other operators as well. There is also a shorter list of “meta” search engines. These make your life easier as you can type in your search string once, then they search multiple search engines for you. A lot less tedious, however, the downside is that they are less flexible than going into each search engine individually. If you have the time and inclination to take a run and locating free resumes on the Internet for your next search, give some of these a try. Good Luck! 

Search Engines 

Google – www.google.com

Yahoo – www.yahoo.com

Ask Jeeves – www.askjeeves.com

AllTheWeb.com –www.alltheweb.com

AOL Search – search.aol.com/

HotBot – www.hotbot.com

Teoma – www.teoma.com

AltaVista – www.altavista.com

Gigablast – www.gigablast.com

LookSmart – www.looksmart.com

Lycos – www.lycos.com

MSN Search – search.msn.com

Netscape Search – search.netscape.com

Open Directory – dmoz.org/

 

Meta Search Engines 

Dogpile – www.dogpile.com

Vivisimo – www.vivisimo.com/

Kartoo – www.kartoo.com

Mamma – www.mamma.com

SurfWax – www.surfwax.com